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How do I figure out if I have "normal" hair, or whether it is already "damaged" or "stressed?"

Above all, you are able to see and feel it. Normal hair is supple; it shines and is elastic even up to the roots. If you are lucky enough to have it, it's definitely worth maintaining! Regular conditioning and treatments are important (e.g., a strengthening treatment with provitamin B5), because even normal hair is prone to minor structural damage. Dry or stressed hair on the other hand looks dull and brittle; it charges easily with static electricity and is difficult to comb out after shampooing. The causes are often due the following: the wrong comb or brush, highly calcified water, wind and weather, as well as hormonal changes. There are many products that are tailored to meet these needs. Our recommendation: Pamper your hair with regular treatments (such as Direct Repair, Deep Repair Structure Cream, 3 Minute Intensive Treatment, Night Repair Treatment, or Shine Treatment). These penetrate the hair structure and strengthen your hair from the inside out.

My hair always "flies" around when I comb or brush it. Why is this?

Flyaway hair stands out on all sides when it is combed and is hard to control. This usually occurs hair that is too fine and/ or dry. The drier your hair is, the more it becomes electrostatically charged by the friction caused from combing and brushing. We recommend special conditioners and intensive hair treatments for dry, damaged hair. Also be sure to avoid using plastic combs and brushes.

My split ends are very noticeable-what can I do?

This means that your split ends stand up from the rest of the hair and the hair itself is significantly thinner. Depending upon how split your hair ends are, a professional haircut for split ends by your hairdresser may be necessary. Special hair end fluids provide preventative care (e.g. from Gliss Kur). They strengthen the hair structure and prevent split ends from forming. Apply this product to hair ends after shampooing. If the condition of your hair improves after about 3 weeks, this signifies normal splitting, which tends to occur in longer hair. We also recommend a repair treatment to strengthen and regenerate the hair.

Should I use shampoo, conditioner, and treatments from the same hair care line?

No. This is left entirely up to you. This is better in principle, because the products in a series feature the same ingredients and are thus made to complement each other and enhance the overall care effect.

Can I also use shower gel also as a shampoo?

This is okay as long as its is a basic shower gel. If it is a moisturizing or so-called “two-in-one product” (gel/ cream), the ingredients may weigh down your hair so that it becomes oily and difficult to style.
As a special case, it is perfectly acceptable to substitute shower gel for shampoo. Generally, however, you should use shampoos that target the particular needs of your hair (e.g., oily or fine hair, dandruff, etc.).

Although I give my hair intensive care, it tends to be dull and limp. What am I doing wrong?

At the moment, you are perhaps being a bit "too good" to your hair. Is your hair care motto: "The more the better"? Incorrect! Your hair is probably overburdened. When hair receives excessive care, the care substances adhere to the hair, creating a build-up effect. In the future, make sure that you are only using products designed for your hair type. Also, be sure to check the product packaging for the exact amount that is recommended.

What are leave-in products, and what are their advantages?

Leave-in products are usually hair treatments, but they may also include shine tonics and hair end fluids. They are perfect for those who favour quick and uncomplicated hair care but still want intensive results. Leave-in products are massaged into damp hair or simply sprayed on and then left in your hair. These take effect over a longer period of time, without weighing down or overtreating hair. They are ideal when you want results-without the usual time or fuss. Some leave-in treatments are heat or thermo active, i.e., they take full effect after they come into contact with warm blow dryer heat.

I'd like to pamper my hair a little-What's the best way to do a hair treatment?

If you'd like to do something nice for yourself and for your hair, we recommend a "rinse-off" treatment. The application time differs according to the treatment-between 3 and 30 minutes (depending upon type). Rinse-off treatments offer your hair particularly intensive care. For optimal results: Massage treatment into damp hair. The treatment results are intensified when you wrap your hair into a warm towel, because in a damp, warm climate the ingredients penetrate deep into the hair structure. Then, sit back and relax. Another tip: While your hair sets, apply a face mask, give yourself a manicure, or just simply relax!

How can I add shine to my coloured blonde hair?

Frequent blonding can stress hair, causing the layer of dead cells to stick up. Moisture from inside the hair is lost, and hair looks dull and brittle. You can be guaranteed a shiny, long lasting blonde by using hair care products suited for the particular needs of coloured hair. They regenerate the hair structure and close the cuticle, so that hair looks shiny and healthy again. We recommend a weekly regenerating treatment and a reflex shine treatment for now and again.