
Consumer Service
Our experts answer your questions!
Do you have questions about cosmetics in general, or about brands and products from Schwarzkopf & Henkel or their use? Then you're in the right place!
The Consumer Service from Schwarzkopf & Henkel is led by Heide Ehlers, who is working in the Research & Development Department for Hair Cosmetics.
Your inquiry will be forwarded directly to the Consumer Service team from Schwarzkopf & Henkel.
via E-Mail
Fill out our contact form
via Telephone
Hotline +49 (0)180 - 200 63 00 (0,06 Euro per call, different mobile charges possible)
Please contact our service hotline from Monday to Friday 8am to 7pm.
via conventional Mail
Schwarzkopf & Henkel
Verbraucher Service
Postfach 13 01 28
40551 Düsseldorf
Germany




